Categories
Contact Us

M:86(0)13906027371(Whatsapp/Wechat)

E:sales@custom-flags-makers.com

Address:285 JiaHe Road, Xiamen,FuJian,361012 China

Service Hotline
+86-592-5035277

News

Home > NewsContent

How To Place Order

Xiamen Novelty Flag Co.,Ltd | Updated: Mar 06, 2016

Order In 5 Simple Steps:

Ordering Steps

  • First request a quote online or by phone.

  • Once the quote is accepted, we email you a proof.

  • Next you will need to approve your flag proof.

  • We then email you an invoice.

  • When your order is made we will ship it and send you a tracking number.

We do accept Purchase Orders from Personal, Companies, Governments and Schools etc. Distributors can order with a PO.

What payment ways do you offer?

PayPal online through our secure online payment invoice.

TT, Wire Transfer
Our bank details will be given out when the time comes.
For big amount, we can accept 30% down payment, the balance before delivery or against copy of B/L.

Western Union
Payment information will be given out when the time comes.

What is your refund policy?

We offer a 14 days money back guarantee on stocked flags, starting from when the flags leave our factory once this period is over we except no responsibility to the flag or flags.

We offer no refunds on custom made flags please be sure you are happy with your quote and design before you make payment.

How long will it take for my order to be delivered?

This depends on the size of the order for small orders 1-100 flags about 7-14 days and orders over this amount we will advise you in your quote. We do offer a rush service and a quote will be given when requested.

Import Duty and Taxes

Each country has their own import and duty taxes, they all have different thresholds if your order is over the threshold you may incur import and duty taxes and this is to be paid by the customer.

Shipping and Delivery

We ship worldwide and usually handle all shipping for our customers but customers sometimes like to use their own freight company for small and larger orders which is fine we have no problem with this. When we ship we prefer to use FedEx,DHL,TNT for small orders which takes 2-5 days on a standard service. Other options are available. You can read more here on shipping and delivery

a.Express, Door to door sevice(UPS,FedEx,DHL,TNT,EMS Etc).
b.By airline (Clear customs and Pickup by customers from the pointed airport).
c.By ship.